Illinois caregiver benefits
Last checked: May 18, 2026
Adult day care gives an older adult or disabled adult a safe place to go during the day. It can also give a family caregiver time to work, sleep, run errands, or handle their own appointments.
In Illinois, the official older-adult program often calls this Adult Day Service. VA calls its route Adult Day Health Care. Private centers may say adult day care, adult day services, memory day program, or social day program.
Quick answer
Adult day care in Illinois may be paid through the Illinois Department on Aging Community Care Program, a Medicaid home and community-based services waiver, a Medicaid managed care plan, VA health care, PACE in limited areas, local caregiver respite funds, or private pay.
For most adults age 60 or older, the first call is the Illinois Department on Aging Senior HelpLine at 1-800-252-8966. Ask for your local Care Coordination Unit and say you want to be screened for Community Care Program Adult Day Service.
If the person is under 60 and has a severe disability, call the Illinois Department of Human Services Division of Rehabilitation Services about the Home Services Program. If the person is a Veteran, ask the VA social worker about Adult Day Health Care and respite care.
Illinois warning
Rules can change. Counties, managed care plans, waiver contractors, Care Coordination Units, Area Agencies on Aging, and local centers may use different names for the same service. Always confirm with the Illinois Department on Aging, Illinois Healthcare and Family Services, DHS-DRS, the Medicaid plan, the VA, or the adult day center before you count on payment.
Main Illinois programs and routes
| Program or route | Who it may help | Where to start |
|---|---|---|
| Illinois Department on Aging Community Care Program Adult Day Service | Illinois adults age 60 or older who may need nursing home-level help but can stay in the community with support | Call the Senior HelpLine and ask for your local Care Coordination Unit |
| Persons who are Elderly Medicaid HCBS waiver | Adults age 60 or older who are Medicaid eligible, at risk of nursing facility placement, and approved through assessment | Start with the local Care Coordination Unit or Senior HelpLine |
| HealthChoice Illinois or MLTSS managed care | Illinois Medicaid members who get waiver or long-term services through a managed care organization | Call the health plan and ask for the care coordinator |
| DHS-DRS Home Services Program and disability waivers | Some people under age 60 with severe disabilities who need help to live at home | Call DHS-DRS or use the Rehabilitation Services Web Referral |
| VA Adult Day Health Care or VA respite | Enrolled Veterans who meet clinical need rules and have services available near them | Ask the VA primary care social worker or case manager |
| PACE | Some adults age 55 or older in certain Illinois ZIP codes who qualify for nursing facility-level care | Check the Illinois HFS PACE ZIP code search or contact a PACE site |
| Area Agency on Aging caregiver respite or Caregiver Resource Center | Family caregivers who need a short break or help finding local adult day options | Ask the local Area Agency on Aging or Caregiver Resource Center |
| Private pay or reduced-fee local programs | Families who do not qualify for a public payment route or need care while an application is pending | Call adult day centers and ask about daily cost, scholarships, grants, and transportation |
Who may pay for adult day care in Illinois
Adult day care is not one single benefit in Illinois. Payment depends on age, Medicaid status, disability status, Veteran status, location, the center, and the care plan.
Original Medicare usually does not pay for long-term care services in the community. Medicare lists adult day health care as a type of long-term care, and says Medicare and most health insurance do not pay for long-term care. A Medicare Advantage plan may offer extra benefits, but you must check the plan’s current rules.
The strongest public routes in Illinois are usually Medicaid waiver services, the Illinois Department on Aging Community Care Program, DHS-DRS services for some people under 60, VA health care for eligible Veterans, and local respite support through the aging network.
Adult day care can help a caregiver keep working because it covers part of the day when the person cannot safely be alone. It may also reduce the need for a full-time home aide. But it does not replace night care, emergency care, or 24-hour supervision.
If you are also trying to find out whether a family caregiver can be paid, see Can I get paid to be a caregiver? and the paid caregiver quiz. Adult day care pays the center. It usually does not pay the family caregiver directly.
Medicaid and waiver coverage
Community Care Program for adults age 60 and older
The Illinois Department on Aging runs the Community Care Program, often called CCP. CCP helps older adults who might otherwise need nursing home care stay in their homes and communities.
CCP services include care coordination, in-home service, adult day service, emergency home response, and automated medication dispenser service. Illinois says Adult Day Service is for older adults who want to stay in the community but cannot be home alone during the day because of a physical, social, or mental impairment.
As of the last check for this article, basic CCP eligibility listed by Illinois includes being age 60 or older, living in Illinois, meeting citizenship or eligible non-citizen rules, meeting the asset rule, having an assessed need for long-term care through the Determination of Need assessment, and applying for Medicaid if eligible.
The local Care Coordination Unit does the screening and care planning. The care plan is important. A center may exist near you, but payment usually depends on whether adult day service is approved in the person’s plan.
Persons who are Elderly waiver
The Persons who are Elderly waiver is an Illinois Medicaid home and community-based services waiver. Illinois HFS says it is a part of the Community Care Program and is run day to day by the Illinois Department on Aging.
This waiver may include Adult Day Service. It is for people age 60 or older who are at risk of nursing facility placement and meet Medicaid and other waiver rules. The state also looks at whether the person can be safely served in the home or community and whether the service cost is less than institutional care.
For a plain-English overview of waiver rules, see Medicaid HCBS waivers explained. If the family is worried about income, assets, or medical bills, also read Medicaid spend-down and Medicaid look-back period.
Managed care and MLTSS
Some Illinois Medicaid members get long-term services through a managed care organization. If your loved one has a HealthChoice Illinois plan, MLTSS, or another Medicaid managed care plan, call the plan and ask for the care coordinator.
Use these words: “My family member needs adult day service because they cannot be left alone during the day. Can you review the care plan and tell me what providers are covered?”
If you call the local Care Coordination Unit directly, tell them the person is in managed care. Have the plan name and member ID ready.
DHS-DRS Home Services Program for some people under 60
If the person is under age 60 and has a severe disability, the Illinois Department of Human Services Division of Rehabilitation Services may be the better first call. The Home Services Program helps some people with severe disabilities stay in their homes.
DHS lists Adult Day Care as one service under the Home Services Program. HFS also lists Adult Day Care under the Persons with Disabilities waiver. The route may depend on age, diagnosis, Medicaid status, disability status, and assessment.
Call DHS-DRS and ask for the Home Services Program. If the person turns 60 or is already over 60, DHS says to contact the Illinois Department on Aging.
Phone script for the first call
“Hi, I care for my [mother/father/spouse/relative] in Illinois. They cannot safely stay home alone during the day. I need to ask about Adult Day Service, the Community Care Program, and any Medicaid waiver or respite options. Can you connect me with the local Care Coordination Unit or the person who screens for adult day service?”
If the person has Medicaid managed care, add: “They are in [plan name]. I need the care coordinator to review adult day service as part of the care plan.”
If the person is a Veteran, add: “They are enrolled in VA care. I need to ask the VA social worker about Adult Day Health Care and respite care.”
VA adult day health care
VA Adult Day Health Care is different from many social adult day programs. VA says it is a daytime program for Veterans that may include social activities, peer support, recreation, and health services from nurses, therapists, social workers, and other staff.
VA says the program is for Veterans who need help with daily activities such as bathing, dressing, or meals, Veterans who are isolated, or Veterans whose caregivers are under strain. It may be offered at VA medical centers, State Veterans Homes, or community organizations.
Eligibility is not automatic. VA says enrolled Veterans may be eligible if they meet clinical criteria, the service is available, and community care rules apply when a community provider is used. A copay may apply based on service-connected disability status and financial information.
Start with the Veteran’s VA primary care team. Ask for the social worker or case manager. Also ask about VA respite care. VA respite may include a Veteran going to an adult day health care program while the family caregiver takes a break.
If the Veteran or surviving spouse may need cash help for care, read VA Aid and Attendance. That benefit is separate from VA Adult Day Health Care.
Dementia day programs
Illinois says some Adult Day Service centers may focus on people with Alzheimer’s disease and related disorders. Others may serve certain language or cultural groups.
Do not assume every center can handle wandering, exit-seeking, sundowning, aggression, or complex medical needs. Ask direct questions before you enroll.
Ask these dementia questions
- Do you serve people with Alzheimer’s disease or another dementia?
- What happens if my loved one tries to leave the building?
- How do you handle confusion, fear, or refusing care?
- Do you help with toileting, incontinence, bathing, or changing clothes?
- Can staff give medication reminders or medication supervision?
- What would make my loved one no longer a safe fit for this program?
If dementia care is the main issue, ask the Area Agency on Aging about caregiver training, respite, and local memory programs. A day program can help, but it must match the person’s real needs.
Transportation and meals
Illinois says Adult Day Service centers include nutritious lunches and snacks, and special diets are provided. Ask the center how they handle diabetes, swallowing problems, low-salt meals, food allergies, and religious or cultural food needs.
Transportation is a key issue. Some centers may offer rides. Some families may need help through the aging network, a Medicaid plan, a PACE site, VA, paratransit, or another local service. Do not sign up until you know how the person will get there and back.
Ask these questions early:
- Do you provide door-to-door rides?
- Can you handle a wheelchair, walker, oxygen, or memory loss?
- What time is pickup and drop-off?
- Who pays for transportation?
- What happens if the caregiver is not home at drop-off?
If transportation is the barrier, ask your local Area Agency on Aging, Caregiver Resource Center, Medicaid plan care coordinator, or VA social worker for help. You can also use the care cost calculator to compare adult day care with home care hours and unpaid time off work.
How to find a program
Step 1: Call the right Illinois office
For most adults age 60 or older, call the Illinois Senior HelpLine at 1-800-252-8966. Ask for the local Care Coordination Unit. The Care Coordination Unit is the local office that helps screen for Community Care Program services.
You can also use the Illinois Department on Aging provider map to find local providers. For adult day service under CCP, make sure the center participates in the program and can accept the payment route you are using.
Step 2: Ask for the exact payment path
When you speak with a center, do not only ask, “Do you take Medicaid?” Ask a more exact question:
“Do you accept Community Care Program Adult Day Service, the Persons who are Elderly waiver, Medicaid managed care, VA Adult Day Health Care, PACE, or private pay?”
If they say yes, ask who must approve it. It may be the Care Coordination Unit, the Medicaid plan, the VA, PACE, or another care manager.
Step 3: Ask about a trial day
Some centers may allow a visit or trial day. Ask what happens if the person refuses to go, becomes upset, needs a higher level of care, or misses several days.
Step 4: Keep proof of every call
Write down the date, time, person’s name, phone number, and what they said. Keep copies of assessment notices, care plans, approval letters, denial letters, and center paperwork.
For more help with calls, use caregiver phone scripts and caregiver checklists.
Documents to gather
You may not need every item on this list. But having these ready can save time.
- Photo ID for the person who needs care
- Proof of Illinois address
- Social Security number
- Medicaid card, Medicare card, and managed care plan card, if any
- Names and phone numbers for doctors
- Medication list
- Diagnosis list, including dementia, stroke, Parkinson’s, disability, or mental health needs
- Hospital or rehab discharge papers, if recent
- Proof of income and assets, if Medicaid or CCP asks
- Power of attorney, guardianship papers, or written permission to speak, if you have them
- VA enrollment information, DD214, or VA disability papers for a Veteran
- Notes showing why the person cannot be alone during the day
- Any denial, reduction, or care plan notice
Questions to ask before enrolling
- Are you an Illinois Department on Aging Adult Day Service provider?
- Which payment routes do you accept?
- Who approves the service before we start?
- Is there a waitlist?
- What days and hours are open?
- Do you offer full-day and half-day options?
- What meals and snacks are included?
- Do you provide transportation?
- Can staff help with toileting, transfers, eating, walking, and medication supervision?
- Do you serve people with dementia?
- What health needs would be too much for your center?
- What is the private-pay daily rate if benefits are delayed?
- What papers do you need from the doctor?
- How do you report changes to the caregiver?
- What happens if my loved one is sick or misses a day?
What to do if the first answer is no
A no from one person does not always mean there is no help. It may mean you called the wrong office, used the wrong program name, or the care plan has not been reviewed yet.
- Ask why. Ask if the issue is age, Medicaid status, assessed need, center availability, managed care approval, transportation, or missing papers.
- Ask for the right office. For age 60 or older, ask for the Care Coordination Unit. For under 60 with severe disability, ask DHS-DRS. For Veterans, ask the VA social worker.
- Ask for other respite routes. Ask the Area Agency on Aging or Caregiver Resource Center about respite funds, caregiver support, dementia programs, and private-pay options.
- Ask for a reassessment. If the person’s needs got worse, ask whether a new Determination of Need assessment or care plan review is needed.
- Get a written notice. If services are denied, cut, or stopped, ask for the notice and appeal rights.
- Appeal on time. The Illinois Department on Aging has a Notice of Appeal form for Community Care Program decisions. If services are already in place, timing can matter. Read the notice and call the Senior HelpLine right away.
Related caregiver benefit guides
FAQ
Does Illinois Medicaid pay for adult day care?
It may, but only through the right program and care plan. Adult Day Service is listed under the Illinois Persons who are Elderly waiver, and Adult Day Care is listed under some DHS-DRS disability waiver services. Start with the local Care Coordination Unit, DHS-DRS, or the Medicaid plan care coordinator.
Does Medicare pay for adult day care in Illinois?
Usually no. Medicare says Medicare and most health insurance do not pay for long-term care in the community. Check a Medicare Advantage plan directly if your loved one has one, because extra benefits can vary by plan and year.
What is the difference between adult day care and adult day health care?
In common speech, families may use the words the same way. In Illinois older-adult programs, the official term is often Adult Day Service. VA uses Adult Day Health Care for a Veteran program that may include health staff and clinical support. Always ask the program what services are included.
Can adult day care help me keep my job?
It can help if the schedule matches your work hours and the person can safely attend. Ask about pickup time, drop-off time, late fees, sick days, and what happens if the center closes for weather or staffing.
Can I choose any adult day center?
Not always. Public payment routes may require an approved provider, a care plan, a referral, or prior approval. Ask the center and the paying program before you start.
What if my loved one has dementia?
Ask if the center serves people with Alzheimer’s disease or related dementia. Ask about exits, wandering, toileting, behavior changes, medication supervision, and when the center would discharge a person for safety reasons.
Resumen en español
En Illinois, el cuidado diurno para adultos puede llamarse Adult Day Service. Para muchas personas de 60 años o más, el primer paso es llamar a la Senior HelpLine de Illinois al 1-800-252-8966 y pedir una evaluación para el Community Care Program.
Si la persona tiene Medicaid administrado, llame al plan de salud y pida hablar con el coordinador de cuidado. Si la persona es Veterano, pida al trabajador social de VA información sobre Adult Day Health Care y respiro para cuidadores.
About this guide
This guide was written for family caregivers who need a first call, a payment route, and clear next steps. It focuses on Illinois benefit paths and official sources. Program names, payment rules, and local availability can change.
Official sources used
- Illinois Department on Aging: Adult Day Service
- Illinois Department on Aging: Community Care Program
- Illinois HFS: Persons who are Elderly waiver
- Illinois HFS: Home and Community Based Services Waiver Programs
- Illinois HFS: Persons with Disabilities waiver
- Illinois DHS-DRS: Home Services Program
- Illinois Department on Aging: Caregiver Wellness and Respite
- Illinois Department on Aging: Family and Caregiver Resource Centers
- Illinois Department on Aging: Information and Assistance
- Illinois HFS: Program of All-Inclusive Care for the Elderly
- Illinois HFS: PACE ZIP Code Search
- Illinois Department on Aging: Community Care Program Notice of Appeal
- VA: Adult Day Health Care
- VA: Respite Care
- VA: Long Term Care Services
- Medicare.gov: Long-term care coverage
- ACL Eldercare Locator
Disclaimer
This is general information, not legal, tax, medical, or financial advice. For legal or tax questions, talk with a qualified professional in your state. Confirm benefits, forms, deadlines, and appeal rights with the official Illinois agency, Medicaid plan, VA office, or local program before you act.







