Medicaid Home Care Programs in Georgia: What Caregivers Should Know

Analic Mata-Murray
Written & reviewed by
Managing Editor · Communications degree, Universidad Católica Andrés Bello · 11 years helping families access government benefits

Georgia Medicaid home care help

Last checked: May 18, 2026

Georgia Medicaid may help pay for some care at home or in the community. The right path depends on the person’s Medicaid status, age, disability status, daily care needs, medical needs, and county.

For many older adults and adults with disabilities who need long-term help at home, the main route to ask about is the Elderly and Disabled Waiver Program, also called EDWP. EDWP includes CCSP Traditional/Enhanced and SOURCE routes.

Quick answer

Georgia Medicaid may cover home care through regular Medicaid home health, waiver services, transportation, or a Medicaid plan route. For long-term help with bathing, dressing, meals, adult day care, respite, and similar support, caregivers should ask about EDWP.

The first call for many older adults and adults with disabilities is Georgia’s Aging and Disability Resource Connection through the local Area Agency on Aging. Ask for an EDWP screening and say you want to check CCSP Traditional/Enhanced, SOURCE, respite, adult day services, and caregiver support.

Start here: first 3 actions

  1. Call Georgia’s Aging and Disability Resource Connection at 1-866-552-4464. Ask for your local Area Agency on Aging and an EDWP screening.
  2. Apply for Medicaid or check the Medicaid case. Use Georgia Gateway, call 1-877-423-4746, or contact the county Division of Family and Children Services office.
  3. Write down the care needs before the call. List help needed with bathing, dressing, toileting, walking, meals, supervision, transportation, and caregiver breaks.

Georgia warning: names and rules can change

Rules can change. Counties, managed care plans, waiver contractors, SOURCE sites, care managers, and agencies may use different names for the same service. Always confirm the current rules with Georgia Medicaid, Georgia Gateway, the Division of Aging Services, your local Area Agency on Aging, or the written notice you receive.

Programs to check first

Use this table to ask for the right route. A person may need more than one step. For example, they may need a Medicaid application through Georgia Gateway and a waiver screening through the Area Agency on Aging.

Program or routeWho it may helpWhere to start
EDWP: Elderly and Disabled Waiver ProgramAdults who need a nursing-home level of care but want services at home or in the community. EDWP includes CCSP Traditional/Enhanced and SOURCE.Call the Area Agency on Aging through ADRC at 1-866-552-4464. Ask for an EDWP screening.
CCSP Traditional/EnhancedOlder adults and adults with disabilities who need home and community services instead of nursing facility care.Ask the Area Agency on Aging for EDWP and CCSP Traditional/Enhanced care.
SOURCEFrail older adults and people with disabilities who need coordinated medical and long-term services. SOURCE may not be in every area.Ask the Area Agency on Aging if SOURCE serves the person’s county. If the person has full Medicaid, also ask a SOURCE site about screening.
Regular Medicaid home healthMedicaid members who need skilled nursing, therapy, home health aide help, or other skilled home health services ordered by a doctor.Ask the doctor or discharge planner for a home health order. Confirm coverage with Georgia Medicaid, the Medicaid plan, or the home health agency.
Consumer-directed personal support servicesSome EDWP members who can hire and supervise a worker of choice, with payroll handled through a financial management service.Ask the EDWP care coordinator if consumer-directed personal support is available and safe for the care plan.
Structured Family CaregivingSome EDWP waiver members whose family caregiver lives in the home and works with a Structured Family Caregiving provider.Ask the EDWP care coordinator about current Structured Family Caregiving rules, provider choice, caregiver rules, and any policy changes.
Non-Emergency Medical TransportationEligible Medicaid members who have no other ride to Medicaid-covered medical care, prescriptions, or medical equipment.Ask Georgia Medicaid or the transportation broker how to book a ride. In most non-urgent cases, plan at least 3 business days ahead.
Caregiver support through the Area Agency on AgingFamily caregivers who need respite, adult day services, information, support groups, counseling, or legal help. These are not always Medicaid services.Call the Area Agency on Aging and ask for caregiver support programs, respite, adult day services, and legal help.

What Medicaid home care may cover in Georgia

Medicaid home care does not mean one single program. It can mean regular Medicaid home health, waiver services, transportation to medical care, or care arranged through a Medicaid plan.

The right route depends on the person’s Medicaid status, health needs, daily care needs, age, disability status, county, and whether they meet a nursing-home level of care. Nursing-home level of care means the person needs the kind of care that could be provided in a nursing facility, even if they want to stay at home.

Personal care and daily help

Georgia’s EDWP materials list personal support services. These may include help with meal preparation, hygiene, nutrition, light housekeeping, needed errands, and other support services. This is the route many caregivers mean when they ask for help with bathing, dressing, meals, and homemaker help.

Bathing, dressing, hygiene, and meals

EDWP personal support services may help with hygiene and nutrition. Home-delivered services may include personal care and help with meals. Home-delivered meals may also be part of the EDWP care plan when the person needs more than meals alone.

Adult day care and adult day health

Adult day health may provide daytime care and supervision in an adult day center. It may also include nursing, medical social services, planned activities, therapy services, and meals. This can help when a caregiver works during the day or cannot safely leave the person alone.

Respite

Respite means a short break for the caregiver while the person gets safe care. EDWP may include in-home respite through an aide and out-of-home overnight respite in an approved setting with 24-hour supervision.

Caregivers can also ask the Area Agency on Aging about non-Medicaid respite. Georgia’s Division of Aging Services lists caregiver supports such as respite, adult day services, information, support groups, and related help.

Emergency response services

EDWP may cover an in-home electronic support system that connects the person to help through two-way communication. This may help when a person is at risk of falls, lives alone for parts of the day, or needs a fast way to call for help.

Transportation

Georgia Medicaid has a Non-Emergency Medical Transportation program. It is for eligible Medicaid members who have no other transportation to Medicaid-covered medical services. It can be used for medical treatment, medical checks, prescription drugs, and medical equipment.

This transportation is not general errand transportation. Ask the broker or Georgia Medicaid about the current booking rules, urgent ride rules, escort rules, and complaint process.

Regular Medicaid home health

Home health is different from long-term personal care. Georgia Medicaid home health may include skilled nursing, physical therapy, occupational therapy, speech therapy, home health aide help, and other skilled services for eligible members. These services usually need a doctor’s order and a home health agency.

If your loved one is leaving a hospital, rehab center, or nursing facility, ask the discharge planner to check home health right away. This may help while the waiver process is still pending.

State plan, waiver, and managed care routes

State plan services are regular Medicaid benefits described in Georgia’s Medicaid State Plan. Home health is one example. These services are not the same as a long-term care waiver.

Waiver services are extra home and community services for people who meet waiver rules. EDWP is the main route for many older adults and adults with physical limits who need nursing-home-level care but choose care at home or in the community.

Managed care means a Medicaid plan handles some covered services for members enrolled in that plan. Georgia Medicaid also has fee-for-service, where Georgia pays providers directly. If the person has a plan card, call the plan and ask what home health, transportation, and care coordination benefits are available. For EDWP screening, still call the Area Agency on Aging.

Who may qualify

Medicaid home care rules are not the same for every person. The person may need to meet financial rules, medical rules, functional rules, and program rules.

For EDWP, Georgia says the person generally must need a nursing-home level of care

Georgia’s official EDWP pages say the program is for people who meet nursing-home-level-care rules and choose home or community services instead of nursing facility care. The person must also be eligible for Medicaid or potentially eligible after admission to EDWP.

Georgia’s EDWP materials list rules such as age or disability status, functional impairment, unmet need for care, approval for an intermediate level of care for nursing home placement, physician approval of the care plan, and participation in only one waiver program at a time.

Income and assets matter

Do not guess on income or asset rules. Limits can change when Social Security and SSI amounts change. Some people may qualify through SSI. Others may use a Medical Assistance Only category and may have to pay toward the cost of services.

If the person seems over the limit, ask before you give up. Rules for a spouse, medical expenses, trusts, transfers, and spend-down can be hard. Read our plain-English guides on Medicaid spend-down and the Medicaid look-back period, then confirm with Georgia Medicaid or a qualified elder law attorney.

The home must be safe enough for services

EDWP must be able to meet the person’s health and safety needs in the home or community setting. If the person needs more help than the program can safely provide, the care plan may not be approved as requested.

Medicare and hospice may affect the plan

Medicare home health or hospice may help some people, but it does not replace long-term Medicaid waiver help. Ask the assessor how Medicare, Medicaid, home health, hospice, and EDWP fit together.

How the assessment works

The first step is often a phone screening through the Area Agency on Aging. The staff member asks about the person’s situation, care needs, safety risks, Medicaid status, and urgency.

If the person may meet EDWP rules, the person may be placed on a waiting list. Georgia.gov says the screening can affect waiting list placement because urgency of need is considered.

When the person’s name comes up, an in-home assessment may be done. A nurse or care coordinator may review daily care needs and work with the person and caregiver on a care plan.

Care needs to write down before the assessment

  • Bathing, dressing, grooming, toileting, and eating help
  • Falls, wandering, confusion, unsafe stove use, or leaving home alone
  • Medication reminders or medication setup needs
  • Meal preparation, special diets, and weight loss
  • Walking, transfers, wheelchair use, stairs, and getting in and out of bed
  • Doctor visits, dialysis, therapy, prescriptions, and transportation barriers
  • Caregiver work schedule, sleep loss, missed work, and risk that care will break down
  • Hospital, rehab, emergency room, or nursing home stays in the past year

Be direct during the assessment. Do not describe the best day. Describe the normal hard day and the unsafe days.

How to apply

There are two parts to think about: Medicaid eligibility and the home care program screening. Do both if needed.

Step 1: Call the Area Agency on Aging

Call 1-866-552-4464 and ask for the local Area Agency on Aging that serves the person’s county. Ask for an EDWP screening. Say that you want to check CCSP Traditional/Enhanced care and SOURCE.

Step 2: Apply for Medicaid if the person does not already have it

Use Georgia Gateway to apply online, renew benefits, upload documents, or report changes. You can also call 1-877-423-4746 or apply through the county Division of Family and Children Services office.

Step 3: Ask the doctor for records

Ask the doctor for a current medication list, diagnoses, recent visit notes, and any statement about why the person needs help at home. If home health is needed, ask whether the doctor can order it.

Step 4: Ask for written next steps

Before the call ends, ask what happens next, who will call, how long the person may wait, and what to do if health or safety gets worse.

Phone script: what to say

“I am caring for someone in Georgia who needs help at home with bathing, dressing, meals, supervision, and caregiver relief. I want to request an EDWP screening. Please check CCSP Traditional/Enhanced care, SOURCE, respite, adult day health, personal support services, and any caregiver support programs. If this is not the right office, please tell me the exact office and phone number to call.”

If the person already has Medicaid

“The person already has Georgia Medicaid. I need to know whether home health, EDWP, SOURCE, CCSP, non-emergency medical transportation, or care coordination can help. Can you tell me which route applies and what notice or referral is needed?”

Documents to gather

  • Medicaid card, Medicare card, managed care plan card, and photo ID
  • Social Security number and proof of citizenship or lawful status if requested
  • Proof of Georgia address
  • Income proof, such as Social Security, pension, wages, or benefit letters
  • Bank statements, property information, life insurance, burial policy, and other asset papers
  • Health insurance premium records and medical bills
  • Doctor names, diagnoses, medication list, and hospital or rehab discharge papers
  • Power of attorney, guardianship papers, or written permission to speak for the person
  • A daily care log showing what help the person needs and who provides it

Use our caregiver phone scripts and caregiver checklists if you need help getting ready for calls.

What to do while waiting

Georgia.gov says there is often a waitlist for EDWP services and that availability may vary based on capacity and need. A waitlist does not mean you should do nothing.

Ask about urgent changes

Call the Area Agency on Aging again if the person falls, goes to the hospital, loses the caregiver, starts wandering, or can no longer bathe, toilet, or eat safely. Ask whether the screening can be updated.

Ask for home health

If there is a skilled need, ask the doctor, hospital, or rehab discharge planner about Medicaid or Medicare home health. This may not solve long-term care needs, but it may help now.

Ask for caregiver programs

Ask the Area Agency on Aging about respite, adult day services, support groups, legal help, meals, and non-Medicaid home and community services.

Track care costs

Keep receipts and notes for paid help, supplies, transportation, and missed work. Use our care cost calculator to see the real cost of care.

If you are trying to get paid as a caregiver

Some Georgia options may allow payment to a worker chosen by the member, or support for a live-in family caregiver under Structured Family Caregiving. These routes have rules. They are not automatic.

Start with our guides: Can I get paid to be a caregiver? and the paid caregiver quiz. Then ask the EDWP care coordinator about consumer-directed personal support services and Structured Family Caregiving.

If the person is a veteran or surviving spouse, also check VA Aid and Attendance. If you paid care costs, review caregiver tax deductions with a tax professional.

For more background on waivers, read Medicaid HCBS waivers explained. For caregiver breaks, see respite care for caregivers.

If services are denied or cut

Do not rely on a phone denial alone. Ask for the decision in writing. The notice should explain what was denied, reduced, stopped, or delayed. It should also explain appeal or fair hearing rights.

Act fast on notices

Deadlines can be short. A Georgia Medicaid policy page says a hearing request must be made within 30 days of the notice for the decision being challenged, but the notice controls your case. Read the notice the same day you get it and request help right away.

Steps to take

  1. Save the envelope and notice. The date matters.
  2. Ask what rule was used. Ask if the issue is Medicaid eligibility, level of care, missing papers, service limits, provider availability, medical necessity, or a managed care decision.
  3. Request the case file. Ask for the assessment, scoring, care plan, medical records used, and any notes used to deny or cut services.
  4. Ask for a fair hearing or appeal before the deadline. Put it in writing if possible. Keep proof that you sent it.
  5. Ask about keeping services during appeal. Federal Medicaid guidance says benefits may continue in some cases if a current member asks for a fair hearing before the effective date of the agency action. Ask how this applies to the notice.
  6. Ask for an expedited hearing if waiting could cause serious harm. Use this only when there is an urgent health or safety need.

Appeal phone script

“I received a notice that Medicaid home care services were denied, reduced, or stopped. I want to understand the reason and protect appeal rights. Please tell me the deadline, how to request a fair hearing, whether services can continue during the appeal, and how to get a copy of the file used for this decision.”

If the first answer is no

Ask for the exact reason. Then ask what other route fits the need. For example:

  • If EDWP says there is a waitlist, ask about caregiver support, respite, adult day services, meals, home health, and transportation while waiting.
  • If the person does not meet nursing-home-level care, ask whether regular Medicaid home health or non-Medicaid aging services can help.
  • If Medicaid eligibility is denied, ask what proof is missing and how to appeal.
  • If a managed care plan denies home health, ask for the plan appeal process and a written denial.
  • If the person is unsafe at home, call the doctor, 911 for immediate danger, Adult Protective Services for abuse, neglect, or exploitation concerns, or the hospital discharge planner if the person is in a facility.

Estate recovery warning

Georgia Medicaid estate recovery may apply after a Medicaid member dies. Georgia’s estate recovery fact sheet says estate recovery can apply to members age 55 or older who received home and community-based services instead of being cared for in an institution. This does not mean every case is the same. Ask Georgia Medicaid Estate Recovery or a qualified elder law attorney how this may affect the family home or estate.

Resumen corto en espanol

En Georgia, Medicaid puede ayudar con cuidado en el hogar si la persona cumple con las reglas del programa. Para cuidado a largo plazo en casa, llame al 1-866-552-4464 y pida una evaluacion para EDWP, CCSP o SOURCE.

Prepare documentos de ingresos, bienes, Medicaid, Medicare, direccion, identificacion, medicos, medicinas y necesidades diarias de cuidado. Si le niegan servicios, pida la decision por escrito y pregunte por sus derechos de apelacion.

FAQ

Does Georgia Medicaid pay for home care?

It may. Regular Medicaid may cover home health when ordered by a doctor. EDWP may cover longer-term home and community services for people who meet waiver rules and nursing-home-level-care rules.

Who should I call first?

For most older adults and adults with disabilities, call Georgia’s Aging and Disability Resource Connection through the Area Agency on Aging at 1-866-552-4464. Ask for an EDWP screening.

Is CCSP still a program in Georgia?

Georgia sources now describe the Elderly and Disabled Waiver Program as the main waiver, with SOURCE and CCSP Traditional/Enhanced as part of EDWP. Some people and offices may still use CCSP when talking about services.

Can a family member be paid?

Sometimes, but not in every case. Ask the EDWP care coordinator about consumer-directed personal support services and Structured Family Caregiving. Do not assume a spouse, adult child, or other relative can be paid until the program confirms the current rules.

What if my loved one is already on Medicaid?

Call the Area Agency on Aging and ask for EDWP screening. Also call the Medicaid plan or Georgia Medicaid Member Services to ask about home health, care coordination, transportation, and covered providers.

What if my loved one is not on Medicaid?

Apply through Georgia Gateway, call 1-877-423-4746, or contact the county Division of Family and Children Services office. Also call the Area Agency on Aging to ask if the person can be screened for EDWP while Medicaid eligibility is being checked.

Are there waitlists?

Yes, there may be. Georgia.gov says EDWP often has a waitlist and that service availability can vary based on capacity and need.

Can Medicaid help with rides?

Georgia Medicaid has Non-Emergency Medical Transportation for eligible members who have no other way to get to Medicaid-covered medical care, prescriptions, or medical equipment. It is not for all errands.

About this guide

This guide was written for family caregivers who need a clear place to start. It focuses on official Georgia routes for Medicaid home care, waiver services, transportation, caregiver support, applications, and appeals.

Official sources used

Disclaimer

This is general information, not legal, tax, medical, or financial advice. For legal or tax questions, talk with a qualified professional in your state.

Analic Mata-Murray, Managing Editor at CaregiverBenefits.org
About the author
Analic Mata-Murray
Managing Editor, CaregiverBenefits.org
🎓 BA Communications & Journalism 📋 11+ years in benefits navigation 🌎 Bilingual English / Spanish 🤝 Salvation Army volunteer translator

Analic Mata-Murray holds a Communications degree with a focus on Journalism and Advertising from Universidad Católica Andrés Bello. She has spent over 11 years as a volunteer translator for The Salvation Army, helping Spanish-speaking families access government programs, emergency aid, and poverty alleviation resources — often during the most difficult moments of their lives.

That experience taught her that the biggest barrier to getting help is not eligibility — it is understanding. Most families who miss out on benefits do not miss out because they do not qualify. They miss out because the system is written in a language nobody actually speaks. That is the problem she set out to fix at CaregiverBenefits.org.

As Managing Editor, Analic oversees all content on this site to make sure every guide is accurate, up to date, and written in plain English that a sixth grader could follow. Her specialties are community resources, Medicaid programs, housing assistance, and emergency aid — the exact programs that most caregivers need and most websites bury in jargon.

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